Many Odyssey Teams programs culminate in a closing that involves Tipping Points. Participants are instructed to author an original quote to be dispersed to their team over the course of the coming weeks as a vehicle of continued learning from one another. Here at Odyssey, we have the privilege of reading each submission as they are entered into a database. And some of them are too good not to share.
Consider the following situation. Walk into your neighborhood coffee shop. Order the usual. Barista hands the drink across the counter, and says, “Enjoy your latte!” Your response – “You too!”
How often do we speak without out hearing? Give responses before even processing the question posed, or offer an opinion without registering the initial statement? We make assumptions based on our own experiences and habits, and reflexively speak without taking the time to truly listen and process. Which is mildly embarrassing, but totally fine in the case of wishing your waitress a good meal. But not so ideal when the stakes are higher, the relationships more established, and the subject matter a lot more volatile.
Just as problematic is the opposite – speaking after thinking a bit too much. In conversation, our attention is split between what is being said and thinking about how we will respond – and often disproportionately towards the latter. I’m so busy listening to the little voice in my head as it figures my insightful, witty, or definitive next statement that I forget that I’m supposed to be listening to you. Equally dangerous as not thinking at all.
Headed into the next week, may we take notice of our communication patterns, and seek to improve the ways that we listen and speak. May we seek not just to be heard, but also to listen to those with whom we work, play, and live.
NetApp’s Corporate Culture is strengthened through Odyssey’s Helping Hands Program!
On November 14th, NetApp participated in Odyssey’s Helping Hands program in West Virginia. The philanthropic workshop helped “participants to shift perspective, build new connections with employees with whom they do not regularly work, identify the strengths and skills of their colleagues, and understand how as individuals, and as NetApp, they have an impact on our world.” Has your company had a teambuilding experience that was that impactful lately?
Check out the full story below:
The challenge of Sales Managers and other bottom line movers:
The drive for results and meeting shareholder (and analysts) expectations requires growth in revenues and/or reduction costs to impact share price/value. The growth objective lands squarely on the shoulders of every sales manager, CEO, CFO and virtually everyone else in a for-profit business. The question that stirs their soul is how to achieve this growth…yet again? How to push the envelope…yet again? How do we meet the number…yet again?
The answer to this question inevitably leads to another question in the ‘how’ tree but starts to include those who can do something about it… people, the team, humans. How can we motivate people and teams into the actions required? How can we encourage and incentivize them to reach this new level? How can we create more synergy, more collaboration?
I read a scientific study recently that people’s overall success and happiness is determined by the belief that they have some control or influence on their future and the world around them. People that held this belief were far more successful, created more desired results, and had better health.
This fact seems instrumental in what Corporations should be focusing on providing for their people. Currently the economy is tenuous, which can lead to uncertain times and draw people into fear, hesitancy and stagnation. What we have witnessed is that Odyssey programs can reestablish and ignite people’s attitudes that they can impact their world. This is a powerful belief that leads to more hopefulness, productivity, and pure motivation.
Businesses may not be able to give their employees security right now, but they can give them something (especially in this economical climate) priceless and long lasting. The inspired feeling that they do indeed have an impact and influence on the world around them. That what they do does matter significantly.
This is the first attitudinal principle that gets questioned in these kinds of times. Helping Odyssey programs like Life Cycles (bike building teambuilding) will ignite the belief that I can make a difference no matter what the circumstances. This is the key to success because it promotes an ability to transcend the current climate of fear and uncertainty. This fact has been revealed through our own experiences and observation, but also scientifically supported.
The Lifecycles, bike building teambuilding program is hands down one of the most emotional teambuilding experiences. After attending over 50 of these programs, I still find myself overwhelmed by the human aspect this program provides; and every program creates its own unique story.
One of my favorite programs occurred about six months ago when I was in Houston Texas. The recipients of the bikes were children from a foster care agency. We had a total of 9 children; four of them were siblings who had been split up into two different homes; they hadn’t seen or heard from each other in months and had no idea they would all be together. This story is the prime example of how the Life Cycles ripple affect extends beyond anything we can possibly imagine…
I was meeting the kids and their foster parents at a hotel; they were all coming in separate cars and meeting for the first time. One of the fathers and two children had already arrived. He and I chatted a bit until the rest of the parents arrived. As I got up to greet some of the other parents, two little girls who had just walked in started shrieking with joy- they had just spotted their brothers. Immediately they ran and embraced each other; then looking each other up and down started declaring “You look bigger!” “Is that a uniform you’re wearing?!” “You have a band new belt!” Then they started talking excitedly about all the changes in their lives- their new homes, new schools, new parents and new friends. When I was finally able to wrap my head around what I had just witnessed, my eyes started welling up and my heart just swelled. When you witness something of that emotional magnitude; you can’t help but be moved.
It’s crazy to imagine that this family reunion started with a phone call inquiring about a teambuilding session. Someone wanted to bring their employees closer together, and in doing so, brought a family together. It makes you realize everything you do, all your actions-and even inactions affect someone somewhere all the time, and you may not even see it.