Tag Archives: culture building

What Good Looks Like

Many Odyssey Teams programs culminate in a closing that involves Tipping Points. Participants are instructed to author an original quote to be dispersed to their team over the course of the coming weeks as a vehicle of continued learning from one another. Here at Odyssey, we have the privilege of reading each submission as they are entered into a database. And some of them are too good not to share.

“The excitement of our youth customer will last a lifetime and be a constant reminder of ‘this is what good looks like.’”

Odyssey Teams’ – The Business of Giving™ programs accomplish a lot of good. As a result of the Life Cycles program, children who have grown up in scarcity receive the unexpected gift of a brand new bicycle. Never before ridden, built especially for them, with no strings attached. The smiles and joy that result are unmatched, and the memory of that day lasts far beyond the shininess of the frame. Because of the Helping Hands project, a Philippine man who lost his left hand while operating a rice-milling machine is given a prosthetic hand free of charge. In that moment, he is handed freedom, accessibility, and improved prospects for work and provision for himself and his family. The gift of the prosthetic extends far beyond just the individual’s life – rippling out to impact his family and community.

These programs allow participants to access the potential of their heads, hands, and hearts to build a better team, a better organization, and a better world. When participants return to actual life and arrive at the office Monday morning they know what ‘good’ looks like. As they interact with coworkers, converse with clients, and add their piece to the puzzle of an end product, they are cognizant of ‘good.’ They have experienced good, felt good, and participated in good – and they are not likely to forget it.

Listen Up

Many Odyssey Teams programs culminate in a closing that involves Tipping Points. Participants are instructed to author an original quote to be dispersed to their team over the course of the coming weeks as a vehicle of continued learning from one another. Here at Odyssey, we have the privilege of reading each submission as they are entered into a database. And some of them are too good not to share.

“Listen.”

Consider the following situation. Walk into your neighborhood coffee shop. Order the usual. Barista hands the drink across the counter, and says, “Enjoy your latte!” Your response – “You too!”

How often do we speak without out hearing? Give responses before even processing the question posed, or offer an opinion without registering the initial statement? We make assumptions based on our own experiences and habits, and reflexively speak without taking the time to truly listen and process. Which is mildly embarrassing, but totally fine in the case of wishing your waitress a good meal. But not so ideal when the stakes are higher, the relationships more established, and the subject matter a lot more volatile.

Just as problematic is the opposite – speaking after thinking a bit too much. In conversation, our attention is split between what is being said and thinking about how we will respond – and often disproportionately towards the latter. I’m so busy listening to the little voice in my head as it figures my insightful, witty, or definitive next statement that I forget that I’m supposed to be listening to you. Equally dangerous as not thinking at all.

Headed into the next week, may we take notice of our communication patterns, and seek to improve the ways that we listen and speak. May we seek not just to be heard, but also to listen to those with whom we work, play, and live.

How Connecting Hands, Heads and Hearts Helps to Strengthen Organizational Culture

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NetApp’s Corporate Culture is strengthened through Odyssey’s Helping Hands Program!
On November 14th, NetApp participated in Odyssey’s Helping Hands program in West Virginia. The philanthropic workshop helped “participants to shift perspective, build new connections with employees with whom they do not regularly work, identify the strengths and skills of their colleagues, and understand how as individuals, and as NetApp, they have an impact on our world.” Has your company had a teambuilding experience that was that impactful lately?
Check out the full story below:

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Odyssey Client, NetApp is named “Third Best Multinational Work Place”

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Odyssey client, NetApp was just given the honor of “Third Best Multinational Work Place” according to greatplacetowork.com. We are extremely proud, yet not surprised. Over the years they have been enthusiastic participants in our Life Cycles and Helping Hands programs. Throughout our partnership we have helped them deepen the individual and organizational ‘Why’ of their work. This has provided a more powerful perspective and context for answering the ‘How’ questions they strive towards:
How can we be more collaborative?
How can we be more innovative?
How can we improve quality?
How can we be more customer-centric?
How can we give more to the community?
They worked on the answer to each of these, and the by-products have been incredible amounts of bicycles built for (and given to) under privileged children and hundreds of prosthetic hands funded and built for amputees in developing countries. While other companies might do a charity event to check the box, NetApp understands the connective element to character, culture, contribution and customer. These Four C’s are the building blocks of innovation, quality, customer-centricity, and community – and NetApp is not afraid to talk about it. Odyssey Teams has provided the structure and process for them to do this powerfully.
Not surprisingly, NetApp is now where people want to work and where they want to do business.
Well done, NetApp. The world is watching. Way to use your heads, hands and hearts!

Odyssey Travels to Brazil with One of the Top Five “Fortune 500″ Companies – Part 1

Odyssey Travels to Brazil with one of the Top Five “Fortune 500″ Companies – Part 1
Calling what I just did in Brazil with the CEO and his top 45 people just plane old “Team Building is like calling the iPhone just another cell phone. I did a Team Building program for a Brazilian leadership team with 90,000 employees and billions in sales, yet for the past three years they have not achieved their goals. The words for the day from the President and CEO were: “motivation, inspiration, vision, alignment, strategy, values, decision-making, prioritization and culture”. This was a tall order for a 9-hour Team Building program that led into a two-day strategy meeting. I stepped in front of the leadership committee in our pre meeting with a promise that I could and would deliver! I needed their commitment to apply the concepts of the day towards every behavior following the meeting. This was a warning that if they did not follow through, the entire meeting would be a waste. If the Team Building concepts are lost, the team mentality will also be lost.

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