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Leadership DevelopmentTeam Building

‘Sorry’ – a tool for healing

By March 3, 2008 No Comments

Isn’t it a terrible feeling to let someone down? I think this is one of the hardest emotions to deal with (especially if you’re a Type A personality such as myself). Having someone you love and respect be disappointed in you is one of worst emotions and I strive SO hard to never let it happen. But then…being human steps into the fold. I try to tell myself that “everyone does it from time to time”, that “my intentions were good”, “I didn’t mean to have that happen” or possibly make some excuse as to why things didn’t go according to the original plan. I woke up today not realizing that my day would unfold and a glaring “let down” would make itself known. It was a terrible moment. I saw it coming from the second I heard, “can we spend just 5 minutes on the phone” discussing this project. I knew. The sinking feeling swept over me and my gut fell into my Uggs! This stinks! I am always on top of my game and this situation came back to bite me in the rear end unexpectedly! OK…time to get my mind spinning on WHY the project didn’t happen and HOW to fix it immediately to dissolve the pit in my stomach and make things better with the person I let down. I apologized immediately and took responsibility for my shortcomings with regard to managing this project and not providing my own personal input. I went for a long walk in the park to clear my mind and reviewed that the “Type A” can make mistakes in life too! It’s OK. One mistake doesn’t outweigh the thousands of things we do right each day. There are two little words that can make everything better if they are said with genuineness…I’m sorry. It’s amazing how these words can heal anger, hurt or disappointment in an instant. After my heartfelt apology, I got into action and called in the cohorts to get the job done! We’re already on our way (in a couple short hours) of meeting our initial goal. Man…it’s much better to face a difficult project than it is to face disappointing someone you love!